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June 1st, 2021 Retail Warranty Policy


1. Sherwood’s Forest warrants Hardy Landscape Trees & Shrubs purchased at 100% for 6 months from the date of retail purchase. Warranty Not transferable. (One free replacement only). Delivery cost not included in warranty. No warranty on Sale plants. 

2. No warranty on annuals, house plants, perennials, crape myrtle, mums, roses, seasonal flowers, bulbs, seed, sod, ground covers or tropical flowering plants. No warranty on sale plants

3. Warranty is honored when customer presents to Sherwood’s Forest sales receipt, plant tag, and dead plant. 

4. All exterior trees and shrubs planted by Sherwood’s Forest in a residential setting are guaranteed 100%for 1 years from the date of installation, including labor. (One free replacement only). 

5. All commercial project plantings are guaranteed 100% for one year from date of installation; please note exceptions in item 2 above and item 6.

6. Warranty exceptions are actions beyond anyone’s control such as fire, theft, sale plants, vandalism, weather extremes, acts of god, DEER OR ANIMAL DAMAGE or improper care and maintenance.

7. No warranty on wholesale purchases.

8. No Cash Refunds-Customer may have merchandise credit for the amount paid for the plant or plant replacement of equal cost of original purchase price.

9. Owner agrees to maintain the landscape material sold herein, as per instructions from Sherwood’s or warranty is void.

10. The Owner will be responsible for locating all owner owned underground utility lines, i.e., irrigation lines, invisible dog fences, low voltage and 110 voltage lighting systems, natural gas lines feeding gas grills, natural gas lights and swimming pool heaters, swimming pool plumbing lines and electrical lines which may interfere with the planting process. Any utility not properly located and flagged and shown to Sherwood personnel which becomes damaged will not be Sherwood’s Forest responsibility. Sherwood’s Forest will not be responsible for any resulting difficulties or traumas that may develop because of this problem.

11. Sherwood’s Forest will contact Missouri One Call to have all utilities participating in the One Call service, located. This service locates gas, electric, phone, cable, and other utilities but only to the homeowner’s meters, nothing beyond that point. (See item 10 above)

12. The parameters of this contract shall include all the items expressly written in this contract, as well as any handwritten or noted changes agreed to by the client and Sherwood’s Forest. Sherwood’s Forest makes no implications to cover or include any items not specifically described in this contract. No verbal arrangements will be covered by this agreement unless expressly written into this contract.

13. Accounts are due as specified on front of this contract, otherwise, all accounts over 30 days past due are subject to 1.5 % service charge for every month past due. Any accounts over 90 days, will be subject to lawful prosecution and filing of mechanic’s lien. Owner will be responsible to pay all collection costs.

14. In cases where a contracted project completion has been delayed by construction, weather, or conditions beyond the control of Sherwood’s Forest, Sherwood’s Forest will expect to be paid for all work that has been completed up until the stop date. Resumption of work will occur as quickly as the construction site situation improves to allow the timely completion of the contracted services.

NOTICE TO OWNER
FAILURE OF THIS CONTRACTOR TO PAY PERSONS SUPPLYING MATERIALS OR SERVICES TO COMPLETE THIS CONTRACT CAN RESULT IN THE FILING OF A MECHANIC’S LIEN ON THE PROPERTY WHICH IS THE SUBJECT OF THIS CONTRACT PURSUANT TO CHAPTER 429 RSM0. TO AVOID THIS RESULT, YOU MAY ASK THIS CONTRACTOR FOR “LIEN WAIVERS” FROM ALL PERSONS SUPPLYING MATERIAL OR SERVICES FOR THE WORK DESCRIBED IN THIS CONTRACT. FAILURE TO SECURE LIEN WAIVERS MAY RESULT IN YOUR PAYING FOR LABOR AND MATERIALS TWICE.